Last updated: August 2026
These Terms & Conditions govern your use of ravennarocks.com and ravennarefills.com and any purchase made through either site (together, "our shops," "we," "us," or "our"). Ravenna Rocks is operated by Ravenna Rocks, LLC, and Ravenna Refills is operated by Ravenna Refills, LLC. Both are run by the same team, share a physical building in Seattle, WA, and process all online orders through the same shared e-commerce and point-of-sale system. Because of that shared system, these Terms apply equally to purchases from either shop, regardless of which site you ordered from.
1. Use of this site. You're welcome to browse and use our shops for your own personal, non-commercial purposes. Please don't copy, redistribute, or reuse our content commercially without asking us first.
2. Use license. We grant you a limited license to temporarily download material from our site for personal, non-commercial viewing only. This license doesn't allow you to modify or copy the materials; use them for any commercial purpose; attempt to reverse-engineer any software on our site; remove any copyright or proprietary notices; or mirror the materials on another server. This license ends automatically if you violate any of these restrictions, and we can terminate it at any time.
3. Product information & disclaimer. We do our best to describe and photograph our products accurately, but colors, sizes, and specimen details can vary, especially for natural stones and one-of-a-kind pieces. Materials on this site are provided "as is," without warranties of any kind, express or implied. Ravenna Rocks, LLC and Ravenna Refills, LLC make no claims about our products' ability to diagnose, treat, prevent, or cure any illness, and nothing on this site should be taken as medical advice. By purchasing crystals, minerals, or related items from us, you acknowledge that any metaphysical or healing properties described are offered as folklore and tradition rather than medical fact, and you assume responsibility for how you use these items. You agree to hold us harmless from any claim or injury related to your use of our products.
4. Limitation of liability. Neither Ravenna Rocks, LLC nor Ravenna Refills, LLC will be liable for any damages arising from the use of, or inability to use, materials on our site, even if we've been notified of the possibility of such damage.
5. Governing law. Any claim relating to our shops' websites is governed by the laws of the State of Washington, without regard to its conflict of law provisions.
6. Changes to these terms. We may revise these Terms at any time without prior notice. By continuing to use our sites, you agree to be bound by the current version.
7. Contact us. Questions about these Terms can go to either shop: contact@ravennarocks.com (206-607-9432) or contact@ravennarefills.com (206-569-4023).
